CHAPTER 10

Being the Best You Can Be: The Total Package

ALWAYS LOOK FOR WAYS TOMAKE YOURSELF BETTER

Ready, set? Before you go, you need to take just one more step. You read an entire book devoted to helping you give exceptional customer service. This last chapter is devoted to you, to help you be the best you can be in everything you do.

CUSTOMER SERVICE IS BEING THE BEST YOU CAN BE EVERY DAY

When you focus on being your best every day, good things happen. People will notice, respect you, and respond more positively. In turn, you will perform better at work, will seek out ways to give more of yourself to others, and find happiness and satisfaction in all you do.

Take Responsibility for Your Actions

You are the one person in charge of you. You ...

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