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Customer-Oriented Global Supply Chains

Book Description

Global supply chain has continued to gain great attention in recent decades due to globalization and economic policies by companies striving to gain bigger market share and countries that make every effort for a freer trade. The concept of supply chain has evolved progressively over time, from simple supplier systems with one or two suppliers to global chains with complex networks of suppliers, vendors, warehouses, manufacturers, shippers, wholesalers, and/or retailers.Customer-Oriented Global Supply Chains: Concepts for Effective Management provides insights and support executives, middle managers, and practitioners concerned with the management of supply chain with expertise, knowledge, information, and organizational management development in different types of industries. The book is a collection of knowledge that will assist researchers, teachers, students, and  practitioners in enhancing their understanding of  global supply chain management and solutions applied.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
    2. List of Reviewers
  5. PREFACE
  6. Acknowledgment
  7. Chapter 1: Towards Patient-Driven Agile Supply Chains in Healthcare
    1. ABSTRACT
    2. INTRODUCTION
    3. REFOCUSING HEALTHCARE SUPPLY CHAINS
    4. CHALLENGES OF AGILE SUPPLY CHAINS IN HEALTHCARE
    5. CONCLUSION
  8. Chapter 2: Knowledge Sharing in Supply Chain
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE SHARING IN SUPPLY CHAIN
    4. SOME CRITICAL FACTORS OF KNOWLEDGE SHARING IN NETWORKS
    5. MODELING KNOWLEDGE SHARING IN SUPPLY CHAINS
    6. CONCLUSION
  9. Chapter 3: Negotiation Protocol Based on Budget Approach for Adaptive Manufacturing Scheduling
    1. Abstract
    2. INTRODUCTION AND MOTIVATION
    3. LITERATURE REVIEW
    4. MANUFACTURING SYSTEM CONTEXT
    5. BUDGET APPROACH
    6. PERFORMANCE INDICES AND PRICE COMPUTATION
    7. SIMULATION ENVIRONMENT
    8. SIMULATION RESULTS
    9. CONCLUSION
  10. Chapter 4: Supplier-Oriented Purchasing Behaviors in Projects
    1. Abstract
    2. INTRODUCTION
    3. BACKGROUND
    4. ISSUES
    5. RESEARCH METHODOLOGY
    6. RESULTS OF EACH DELPHI ROUND
    7. RESULTS
    8. SOLUTIONS AND RECOMMENDATIONS
    9. FUTURE RESEARCH IMPLICATIONS
  11. Chapter 5: Coopetition in Supply Chains
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. CASE STUDY: THE FRUITCOM SUPPLY CHAIN
    5. STRATEGIC COOPETITION IN SUPPLY CHAIN MANAGEMENT
    6. CONCLUSION
    7. FUTURE RESEARCH
  12. Chapter 6: Agile Value Creation and Co-evolution in Global Supply Chains
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. VALUE CREATION IN SUPPLY CHAINS
    5. CO-EVOLUTION IN GLOBAL SUPPLY CHAINS
    6. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
  13. Chapter 7: Engineer-to-Order
    1. ABSTRACT
    2. INTRODUCTION TO ETO FROM A CONCURRENT ENGINEERING PERSPECTIVE
    3. BACKGROUND REVIEW
    4. ETO KEY SEGMENTS
    5. AN IMPROVED ETO- CE OPERATION PROCESS AND MODEL FOR SCM
    6. ETO BEST PRACTICE
    7. SUPPLY CHAIN MANAGEMENT TO CRITICAL SUCCESS FACTORS
    8. ETO CLASSIC TOOLS
    9. CONCLUSION AND RESEARCH GAPS
    10. APPENDIX
  14. Chapter 8: Total Quality Management in the Global Supply Chain
    1. ABSTRACT
    2. THE EVOLUTION OF QUALITY
    3. QUALITY AND THE VALUE CHAIN
    4. SUPPLY CHAIN MANAGEMENT AND QUALITY TOOLS
    5. SUPPLY CHAIN MANAGEMENT AND LEAN TOOLS
    6. SUPPLY CHAIN MANAGEMENT AND SIX SIGMA TOOLS
    7. QUALITY AND THE FUTURE OF THE SUPPLY CHAIN
    8. CONCLUSION
  15. Chapter 9: Supply Chain Management and the Other Half
    1. Abstract
    2. INTRODUCTION
    3. SCM TODAY: TECHNOLOGY VS. PEOPLE
    4. ETHICAL IMPERATIVE VS. BUSINESS OBJECTIVES
    5. FUTURE RESEARCH DIRECTIONS AND RECOMMENDATIONS
    6. CONCLUSION
  16. Chapter 10: Identifying the Determinants of Customer Retention in a Developing Country Context
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESULTS
    5. DISCUSSION
    6. PRACTICE IMPLICATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
  17. Chapter 11: Adopting and Integrating Cloud Computing
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. MARKET DRIVERS
    5. SERVICES
    6. PROVIDERS AND COMPONENTS
    7. CLOUD COMPUTING ROADMAP
    8. EXPERT OPINION
    9. SURVEY IMPLICATIONS
    10. DISCUSSION
    11. CLOUD SCENARIOS
    12. CONCLUSION
  18. Chapter 12: Radio Frequency Identification in the Smart Supply Chain
    1. ABSTRACT
    2. INTRODUCTION
    3. RADIO FREQUENCY IDENTIFICATION (RFID) USE IN THE SUPPLY CHAIN
    4. RFID SYSTEMS IN THE SUPPLY CHAIN
    5. CONCLUSION
  19. Chapter 13: The Role of Human Collaboration in Supply Chain Management
    1. ABSTRACT
    2. INTRODUCTION
    3. SUPPLY CHAIN CHALLENGES
    4. HUMAN COLLABORATION
    5. MANAGERIAL IMPLICATIONS
    6. SUMMARY
  20. Chapter 14: Evaluation of Key Metrics for Performance Measurement of a Lean Deployment Effort
    1. ABSTRACT
    2. INTRODUCTION
    3. LEAN TECHNIQUES
    4. LEAN ENTERPRISE TOOLS
    5. STUDY METHOD
    6. CONCLUSION
  21. Chapter 15: Design for Sustainment
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. LITERATURE REVIEW
    5. BEST IN SUSTAINMENT CLASS PRACTICES
    6. SUSTAINMENT AND PRODUCT DESIGN
    7. DESIGN FOR SUSTAINMENT SYSTEM STAKEHOLDERS
    8. DECOMPOSITION OF DESIGN FOR SUSTAINMENT
    9. CHALLENGES FACING DESIGN FOR SUSTAINMENT
    10. CONCLUSION
  22. Chapter 16: Inventory Cost Share for Supply Chain Coordination by Means of Contracts
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. GENERAL MODEL
    5. PROFIT MAXIMIZATION
    6. WHOLESALE PRICE CONTRACT
    7. QUANTITY FLEXIBILITY
    8. BUY BACK CONTRACT
    9. NUMERICAL EXAMPLE
    10. CONCLUSION
  23. Compilation of References
  24. About the Contributors
  25. Index