O'Reilly logo

Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution by David Hamme

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

PRAISE FOR CUSTOMER FOCUSED PROCESS INNOVATION

“Every now and then a book comes along that forces us to rethink how we collectively organize our resources and manage our strategic initiatives. Customer Focused Process Innovation is exactly such a book. Refreshingly, David Hamme’s approach is not a pie-in-the-sky set of big ideas, but rather an expertly woven and intuitively practical framework of concepts and tools that bridge the gap between visions and strategies, and their realization in the factories, stores, and other locations where corporately conceived value propositions are brought to life. It is simply a must-read for executives challenged with delivering,”

—Steve Jegier, Head of Strategy, Wealth, Brokerage, and Retirement, Wells ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required