References
Jakob Nielsen www.nngroup.com
Home Page Usability: 50 Websites Deconstructed Jakob Nielsen & Marie Tahir , 2002, New Riders Publishing
Why We Buy Paco Underhill , 1999 Simon & Schuster
The Healing of America Marianne Williamson , 1997 Simon & Schuster
E-Retail intelligence Update Retail Forward, 2001
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