Acknowledgements
The authors would like to acknowledge the financial support of the Council of Supply Chain Management Professionals (CSCMP), without which this work would not have been possible. We also greatly appreciate the support of Tom Goldsby, Eric Peltz, Kathleen Hedland, Jessica D’Amico, and Traci Erkenswick, who helped to bring this project to fruition. Finally, Xiaogeng (Mike) Deng provided a level of support that went over and above what was required in his position of Graduate Assistant to make this project successful and interesting.
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