Culture Shock: A Handbook For 21st Century Business



Summary

Openness is a fascinating topic and trend. Like a force of nature, it is awesomely powerful and not always benign or kind to those on the receiving end. And, like a force of nature, the huge power that it possesses can be partially harnessed. In business, our tendency is try to resist openness. Business usually wants closed-ness. It wants control, narrowness, monopoly, few rather than many, integration, quality, secrecy. Very often, business wants to be opaque. Generally, business people find the concept of organizational openness terrifying.

But, regardless, its power grows. Society is becoming more and more connected, which is leading to more and more openness. We can batten down the hatches, hate what it brings, and hope ...