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Culture Shock: A Handbook For 21st Century Business by Will McInnes

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How Do I Go on this Journey?

We can boil these elements down to seven practices, which can help any leader learn and adapt.

1 The Open 360 degree survey
2 Experimentation
3 Sharing personal failures
4 Practising being emotionally congruent
5 Publishing a personal rewards log
6 Using flow tools to share and listen to your team/organization
7 Building a progressive support network

Let’s rattle through the practicalities of each practice.

The Open 360 Degree Survey

This one is awesomely simple and awesomely effective. Take your role description, and put it into an online survey platform like Survey Monkey (or your internal equivalent). Set it up your survey to have a quantitative section and a qualitative section.

In the quantitative section, ...

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