Cultural Intelligence, 3rd Edition

CONCLUSION

The Essentials of Cultural Intelligence

The twenty-first-century world is increasingly global, and relating effectively to others who are culturally different has become a daily necessity. This globalization is being fueled by dramatic economic shifts in many countries and by advances in communications technology. We may not travel the world, but the world has come to us. We have to deal daily with international issues and transactions, and with people from other countries and cultures.

Despite rapid modernization, culture is slow to change. For the foreseeable future, cultural differences will remain a key factor in interpersonal interactions. And we have long known that in the organizations where we spend most of our time—both those ...