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Cultural and Technological Influences on Global Business

Book Description

Technology is a key driver behind the effects of contemporary globalization on business and other organizations worldwide. Understanding this phenomena in connection with the impact of cultural variations can help improve business and product life cycles in an era in which corporate capital and liquidity buffers must be increased for unexpected developments in global markets. Cultural and Technological Influences on Global Business is a leading publication in its field emphasizing the importance of deeply exploring the effects of cultures and technologies on the global business sector. This reference source is beneficial for professionals, researchers, and practitioners who wish to broaden their understanding of the direct relationship between culture and technology in the international business realm.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Editorial Advisory Board and List of Reviewers
    1. Editorial Advisory Board
  5. Foreword
  6. Preface
  7. Chapter 1: Globalization and Human Resources Management
    1. ABSTRACT
    2. INTRODUCTION
    3. INTERNATIONAL HRM AND WORKFORCE DIVERSITY
    4. DIVERSITY MANAGEMENT
    5. THE ROLE OF HRM IN MANAGING A DIVERSE WORKFORCE
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  8. Chapter 2: International Diversity Management
    1. ABSTRACT
    2. THE MULTICULTURAL AND DIVERSE ORGANISATION IN THE USA
    3. DIVERSITY MANAGEMENT IN SOUTH AFRICA: EMPOWERED POWERLESSNESS
    4. DIVERSITY MANAGEMENT IN NORWAY: HOW TO MANAGE DIVERSITY IN NORWAY?
    5. CONCLUSION
  9. Chapter 3: Business Intelligence Solutions for Decision-Making in Global Organizations
    1. ABSTRACT
    2. INTRODUCTION
    3. EVOLUTION AND DEFINITON OF BUSINESS INTELLIGENCE (BI)
    4. BENEFITS OF BUSINESS INTELLIGENCE
    5. BUSINESS INTELLIGENCE TECHNIQUES
    6. THE USE OF BI SOLUTIONS IN GLOBAL ORGANIZATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
  10. Chapter 4: Foreign Market Entry Mode Choice
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. LITERATURE REVIEW
    5. HYPOTHESIS DEVELOPMENT
    6. CONSTRUCT DEVELOPMENT
    7. RESEARCH METHOD
    8. DATA ANALYSIS
    9. DISCUSSION AND CONTRIBUTIONS
    10. MANAGERIAL IMPLICATIONS
    11. CONCLUSION
  11. Chapter 5: Measuring the Effects of Advertising Polysemy on Branding
    1. ABSTRACT
    2. INTRODUCTION
    3. DEFINING POSITIVE AND NEGATIVE ADVERTISING POLYSEMY
    4. THEORETICAL FRAMEWORK AND RESEARCH HYPOTHESES
    5. RESEARCH DESIGN AND METHODOLOGY
    6. RESULTS
    7. DISCUSSION
    8. CONCLUSION AND SUGGESTIONS FOR FUTURE RESEARCH
  12. Chapter 6: Exploring the Use of Performance Measurements in Arab Manufacturing Firms
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND AND DEVELOPMENT OF HYPOTHESES
    4. RESEARCH METHOD
    5. FUTURE RESEARCH DIRECTIONS
    6. DISCUSSIONS AND CONCLUSION
    7. APPENDIX
  13. Chapter 7: Making Agile Development and Offshoring Practice Successful on Global Software Development Project
    1. ABSTRACT
    2. INTRODUCTION
    3. AGILE DEVELOPMENT
    4. IMPLICATIONS OF AGILE
    5. TECHNOLOGIES ENABLING OFFSHORING
    6. OFFSHORING IT DEVELOPMENT
    7. IMPLICATIONS OF OFFSHORING
    8. COMBINING AGILE WITH OFFSHORING
    9. PEOPLE FACTORS
    10. DISCUSSION AND IMPLICATIONS
    11. CONCLUSION
  14. Chapter 8: A Synthesis of Globalisation, Business Culture and E-Business Adoption in Vietnam
    1. ABSTRACT
    2. INTRODUCTION
    3. GLOBALISATION AND THE GLOBAL ECONOMY
    4. GLOBALISATION, NATIONAL CULTURE, AND E-BUSINESS IN VIETNAM
    5. CONCLUSION AND FUTURE RESEARCH DIRECTIONS
    6. APPENDIX
  15. Chapter 9: Optimizing International Joint Venture (IJV) Ownership Structures
    1. ABSTRACT
    2. PRODUCTIVITY AND OWNERSHIP
    3. POLITICAL FACTORS
    4. REVIEW OF PREVIOUS METHODS
    5. METHODOLOGY
    6. CASE STUDY
    7. CONTRIBUTIONS
    8. PRACTICAL IMPLICATIONS
  16. Chapter 10: Promoting Global Virtual Teams Across the Globe
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND OF STUDY
    4. QUALITATIVE METHODOLOGY
    5. RESULT
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  17. Chapter 11: Industrial and Organizational (I/O) Psychology
    1. ABSTRACT
    2. INTRODUCTION
    3. INTERNATIONAL BUSINESS: STRATEGIC HUMAN RESOURCE MANAGEMENT
    4. INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY
    5. INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY’S TECHNOLOGICAL INFLUENCES IN GLOBAL BUSINESS
    6. ORGANIZATIONAL PSYCHOLOGY’S TECHNOLOGICAL INFLUENCES IN GLOBAL BUSINESS
    7. BRIEF HISTORY OF INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY
    8. CULTURE IN ACTION: ORGANIZATIONS
    9. CULTURE IN ACTION: INTERNATIONAL (INDUSTRIAL/ORGANIZATIONAL) PSYCHOLOGY
    10. RECOMMENDATIONS19
    11. CONCLUSION
    12. APPENDIX
  18. Chapter 12: Towards an Integrated Approach for Leading and Managing Transcultural Virtual Teams
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL DEFINITION
    4. HISTORICAL OVERVIEW OF THE CONCEPT
    5. TECHNOLOGY AS THE MAIN COMMUNICATION CHANNEL IN VTS
    6. VIRTUAL TEAMS MEMBER SELECTION CHALLENGES
    7. ISSUES ASSOCIATED WITH CULTURAL DIVERSITY OF VIRTUAL TEAMS
    8. CHALLENGES OF MANAGING AND LEADING VIRTUAL TEAMS
    9. DISCUSSIONS
    10. THE LEADING AND MANAGING VIRTUAL TEAMS (LEMANVIT) INTEGRATED APPROACH FRAMEWORK
    11. CONCLUSION AND FURTHER RESEARCH OPPORTUNITIES
  19. Chapter 13: The Role of Market Orientation in Internationalization of SMEs
    1. ABSTRACT
    2. INTRODUCTION
    3. INTERNATIONALIZATION OF SMALL AND MEDIUM-SIZED ENTERPRISES
    4. INTEGRATING MARKET ORIENTATION WITH INTERNATIONALIZATION
    5. QUALITATIVE STUDY ON SME INTERNATIONALIZATION
    6. MANAGERIAL IMPLICATIONS
    7. FUTURE RESEARCH DIRECTIONS
    8. CONCLUSION
  20. Chapter 14: The Role of Culture in Developing Disruptive Innovation in Domestic Firms
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. PROPOSITIONS
    5. CONCLUSION
  21. Chapter 15: Work-Groups Conflict at PetroTech-Italy, S.R.L.
    1. ABSTRACT
    2. INTRODUCTION AND SIGNIFICANCE OF THE STUDY
    3. CONTEXTUAL HIGHLIGHTS
    4. COMPANY BACKGROUND
    5. WORK GROUPS AND MANAGEMENT DEMOGRAPHICS
    6. TURBULENT TIMES AT PTI
    7. SUGGESTIONS FOR DISCUSSION ABOUT POSSIBLE SOLUTION SCENARIO
  22. Chapter 16: Knowledge Management and Its Challenges in Global Business
    1. ABSTRACT
    2. INTRODUCTION
    3. KM: DEFINITIONS AND MODELS
    4. KM CONCEPTUAL FRAMEWORK: LEADERSHIP, ORGANIZATION AND ICT
    5. INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)
    6. KM CHALLENGES IN GLOBAL BUSINESS
    7. SUMMARY
  23. Chapter 17: Culture and Websites Interaction
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL BACKGROUND
    4. METHODOLOGY
    5. MAJOR RESEARCH ON CULTURE AND WEBSITES
    6. DISCUSSION AND CONCLUSION
  24. Chapter 18: Qualitative Research
    1. ABSTRACT
    2. INTRODUCTION
    3. CROSS-CULTURAL PERSPECTIVE
    4. GENERIC QUALITATIVE RESEARCH
    5. PERSONAL CONSTRUCT THEORY AND NARRATIVE INQUIRY
    6. DISCUSSION OF ISSUES
    7. CONCLUSION
  25. Chapter 19: The Effects of Culture on Planning and Technology in the Internationalisation of Medellín’s SMEs
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. CULTURAL INFLUENCES FOR INTERNATIONALISATION ON PLANNING AND TECHNOLOGY APPLICATIONS OF COLOMBIAN SMES
    5. MANAGERIAL IMPLICATIONS
    6. CONCLUSION
  26. Chapter 20: Evaluating UK Intra-National Outsourcing to North Staffordshire
    1. ABSTRACT
    2. INTRODUCTION
    3. OPPORTUNITIES AND RISKS FROM OUTSOURCING
    4. THE HABIO FRAMEWORK AS A DECISION SUPPORT SYSTEM FOR OUTSOURCING
    5. UK INTRA-NATIONAL OUTSOURCING TO NORTH STAFFORDSHIRE
    6. CONCLUSION
  27. Chapter 21: Managerial Communication in the Global Cross-Cultural Context
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. A QUALITATIVE FIELD INVESTIGATION ON MANAGERIAL COMMUNICATION
    5. RESULTS
    6. SOLUTIONS AND RECOMMENDATIONS
    7. LIMITATIONS OF THE STUDY
    8. CONCLUSION
  28. Chapter 22: Local Embeddedness and Expatriates’ Effectiveness for Knowledge Transfer within MNCs
    1. ABSTRACT
    2. INTRODUCTION
    3. THEORETICAL BACKGROUND
    4. CONCEPTUAL MODEL AND PROPOSITIONS
    5. DISCUSSION AND IMPLICATIONS
    6. CONCLUSION
  29. Chapter 23: Networking Through Cultures
    1. ABSTRACT
    2. INTRODUCTION
    3. NETWORKING AND ICT: THE RUSSIAN CONTEXT
    4. CONCLUSION
  30. Chapter 24: Cultural Influence on Global Assessment of Higher Education Service Quality
    1. ABSTRACT
    2. INTRODUCTION
    3. LITERATURE REVIEW
    4. RESEARCH HYPOTHESES
    5. CONSTRUCT DEVELOPMENT
    6. RESEARCH METHOD
    7. DATA ANALYSIS
    8. DISCUSSION
    9. CONCLUSION
    10. APPENDIX
  31. Chapter 25: Quality Management
    1. ABSTRACT
    2. INTRODUCTION
    3. QUALITY MANAGEMENT RESEARCH FROM AN EVOLUTIONARY CROSS-CULTURAL PERSPECTIVE
    4. TQM AND ITS RELATIONSHIP TO NATIONAL CULTURE
    5. DATA ANALYSIS AND MAIN FINDINGS
    6. DISCUSSION AND CONCLUSION
    7. APPENDIX
  32. Chapter 26: Tourism E-Booking and 'E-Purchasing'
    1. ABSTRACT
    2. INTRODUCTION
    3. BOOKING ACCOMMODATIONS ON-LINE
    4. BOOKING TRANSPORTATION ON-LINE
    5. DATA AND MODEL OF WORK
    6. PRESENTATION OF THE SAMPLE
    7. RESULTS
    8. ANALYSIS AND DISCUSSION
    9. CONCLUSION
    10. APPENDIX
  33. Chapter 27: Entry Strategies and Distribution Channels of Italian SMEs in the Chinese Market
    1. ABSTRACT
    2. INTRODUCTION
    3. DISTRIBUTION IN CHINA: BACKGROUND
    4. ITALIAN SME’S IN CHINA: AN EMPIRICAL RESEARCH
    5. SOLUTIONS AND RECOMMENDATIONS
    6. FUTURE RESEARCH DIRECTIONS
    7. CONCLUSION
  34. Chapter 28: A Comparative Analysis of Functionalities of Salesforce.com, mySAP.com, and SiebelCRM
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. KEY CRM APPLICATIONS
    5. IMPLEMENTATION ISSUES
    6. CONCLUSION
  35. Compilation of References
  36. About the Contributors