Cultural Agility: Building a Pipeline of Successful Global Professionals

Table of contents

1. Cover
2. Contents
3. Title
4. Copyright
5. Dedication
6. Preface
7. Acknowledgments
8. Part 1: Introduction: The Basics of Cultural Agility
   1. Chapter 1: What is Cultural Agility—and why is it so Crucial Today?
      1. Cultural Agility: A Mega-Competency with Three Levels
      2. The Need for Speed in Building a Pipeline of Culturally Agile Professionals
      3. Barriers to Creating a Pipeline of Culturally Agile Professionals
      4. Take Action
9. Part 2: Who is Culturally Agile?
   1. Chapter 2: Three Cross-Cultural Competencies Affecting Culturally Agile Responses
      1. The Cultural Agility Competency Framework: Twelve Key Competencies
      2. How the Competencies Affecting Behavioral Responses Are Different
      3. Competencies Affecting Behavioral Responses in Cross-Cultural Contexts
      4. Take Action
   2. Chapter 3: Nine Cross-Cultural Competencies Affecting Success Of Culturally Agile Professionals
      1. Three Competencies Affecting Psychological Ease in Cross-Cultural Situations
      2. Three Competencies Affecting Cross-Cultural Interactions
      3. Three Competencies Affecting Global Business Decisions
      4. Take Action
10. Part 3: Attract and Select the Most Culturally Agile Talent
    1. Chapter 4: Attracting and Recruiting for Cultural Agility
       1. Finding Culturally Agile Professionals
       2. Attracting Culturally Agile Professionals
       3. Creating the Employee Value Proposition for Culturally Agile Professionals
       4. Take Action
    2. Chapter 5: Assessing and Selecting for Cultural Agility
       1. Résumé Screening
       2. Foreign Language Assessment
       3. Knowledge Assessment
       4. Personality Assessment
       5. Interview
       6. Self-Assessment
       7. Take Action
11. Part 4: Train and Develop Culturally Agile Talent
    1. Chapter 6: Building the Foundation for Cultural Agility with Cross-Cultural Training
       1. What to Include in a Cross-Cultural Training Program
       2. Delivery Methods for Cross-Cultural Training
       3. Language Training
       4. Timing and Sequencing of Cross-Cultural Training
       5. Readiness for Cross-Cultural Training
       6. Evaluating the Effectiveness of Cross-Cultural Training
       7. Take Action
    2. Chapter 7: Crafting Developmental Cross-Cultural Experiences to Increase Cultural Agility
       1. How Cross-Cultural Experiences Become Developmental
       2. Suggestions for Developmental Cross-Cultural Experiences
       3. Take Action
    3. Chapter 8: Developing Cultural Agility Through International Assignments
       1. International Assignment Goals and Cultural Agility
       2. Using Strategic Global Mobility Practices to Build Cultural Agility
       3. Take Action
12. Part 5: Conclusion: Leadership and Organizational Factors
    1. Chapter 9: Managing and Leading to Build Cultural Agility in the Workforce
       1. Your Organization’s Readiness for Cultural Agility Practices
       2. Leadership Practices to Foster a Culturally Agile Organizational Culture
       3. HR’s Role in Building the Culturally Agile Workforce
       4. Your Cultural Agility
       5. Take Action
       6. Stay Connected to Learn More
13. Appendix
14. About the Author
15. Index