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Cultural Agility: Building a Pipeline of Successful Global Professionals

Book Description

HR professionals' guide to creating a culturally agile talent pipeline

Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. More than ever before, organizations need a pipeline of professionals who possess cultural agility, the ability to quickly, comfortably, and successfully work in cross-cultural and international environments. As the competition for culturally agile talent grows, meeting this critical human resource challenge requires highly effective, cutting-edge talent management practices. With step-by-step guidance and evidence of effectiveness, this book offers those critical practices—many which can be implemented today.

  • Includes how-to details for implementing talent management practices to build a pipeline of cultural agile professionals in any organization

  • Features illustrative examples from a wide range of organizations, including the Peace Corps, the US Military, and many Fortune 500 companies

  • Allows access to the Cultural Agility Self-Assessment (CASA), an interactive online assessment

This book is a must-have resource for human resource professionals and all business leaders who know that the key to their organizations' success in today's complex global economy is their culturally agile human talent.

Note: The ebook version does not provide access to the companion files.

Table of Contents

  1. Cover
  2. Contents
  3. Title
  4. Copyright
  5. Dedication
  6. Preface
  7. Acknowledgments
  8. Part 1: Introduction: The Basics of Cultural Agility
    1. Chapter 1: What is Cultural Agility—and why is it so Crucial Today?
      1. Cultural Agility: A Mega-Competency with Three Levels
      2. The Need for Speed in Building a Pipeline of Culturally Agile Professionals
      3. Barriers to Creating a Pipeline of Culturally Agile Professionals
      4. Take Action
  9. Part 2: Who is Culturally Agile?
    1. Chapter 2: Three Cross-Cultural Competencies Affecting Culturally Agile Responses
      1. The Cultural Agility Competency Framework: Twelve Key Competencies
      2. How the Competencies Affecting Behavioral Responses Are Different
      3. Competencies Affecting Behavioral Responses in Cross-Cultural Contexts
      4. Take Action
    2. Chapter 3: Nine Cross-Cultural Competencies Affecting Success Of Culturally Agile Professionals
      1. Three Competencies Affecting Psychological Ease in Cross-Cultural Situations
      2. Three Competencies Affecting Cross-Cultural Interactions
      3. Three Competencies Affecting Global Business Decisions
      4. Take Action
  10. Part 3: Attract and Select the Most Culturally Agile Talent
    1. Chapter 4: Attracting and Recruiting for Cultural Agility
      1. Finding Culturally Agile Professionals
      2. Attracting Culturally Agile Professionals
      3. Creating the Employee Value Proposition for Culturally Agile Professionals
      4. Take Action
    2. Chapter 5: Assessing and Selecting for Cultural Agility
      1. Résumé Screening
      2. Foreign Language Assessment
      3. Knowledge Assessment
      4. Personality Assessment
      5. Interview
      6. Self-Assessment
      7. Take Action
  11. Part 4: Train and Develop Culturally Agile Talent
    1. Chapter 6: Building the Foundation for Cultural Agility with Cross-Cultural Training
      1. What to Include in a Cross-Cultural Training Program
      2. Delivery Methods for Cross-Cultural Training
      3. Language Training
      4. Timing and Sequencing of Cross-Cultural Training
      5. Readiness for Cross-Cultural Training
      6. Evaluating the Effectiveness of Cross-Cultural Training
      7. Take Action
    2. Chapter 7: Crafting Developmental Cross-Cultural Experiences to Increase Cultural Agility
      1. How Cross-Cultural Experiences Become Developmental
      2. Suggestions for Developmental Cross-Cultural Experiences
      3. Take Action
    3. Chapter 8: Developing Cultural Agility Through International Assignments
      1. International Assignment Goals and Cultural Agility
      2. Using Strategic Global Mobility Practices to Build Cultural Agility
      3. Take Action
  12. Part 5: Conclusion: Leadership and Organizational Factors
    1. Chapter 9: Managing and Leading to Build Cultural Agility in the Workforce
      1. Your Organization’s Readiness for Cultural Agility Practices
      2. Leadership Practices to Foster a Culturally Agile Organizational Culture
      3. HR’s Role in Building the Culturally Agile Workforce
      4. Your Cultural Agility
      5. Take Action
      6. Stay Connected to Learn More
  13. Appendix
  14. About the Author
  15. Index