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CTS Certified Technology Specialist Exam Guide, Second Edition by Brad Grimes

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26
Managing AV Personnel
In this chapter, you will learn about
•  Hiring AV staff
•  Maintaining and improving staff skills
•  Assessing staff performance
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A key element of the success of any company is its ability to attract and retain high-quality staff. This chapter focuses on the steps for hiring the most qualified staff, including identifying the required skills, writing employment ads, and interviewing applicants. It also addresses how companies can help ensure that staff members keep up-to-date on skills and maintain their job performance. ...

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