Table of Contents

Preface

Crystal Clear: a few key rules to get a small project into its safety zone.

Chapter 1. Explained (View from the Outside)

I distilled Crystal Clear by asking successful small teams what they would keep or change in the ways they worked. The responded with this deceptively simple set of rules. This chapter is written as an e-mail exchange between the fictitious Crystal and me. The e-mails let you encounter the rules from the outside, as I first did, and allow me to push back against Crystal’s eports by asking questions.

Chapter 2. Applied (The Seven Properties)

Reading how Crystal Clear works raises two particular questions: “What are these people concentrating on while they work?” and “Can we get farther into the safety ...

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