Crucial Conversations by Al Switzler, Ron McMillan, Joseph Grenny, Kerry Patterson

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HOW TO PREPARE FOR A CRUCIAL CONVERSATION

Here’s one last tool to help you turn these ideas into action. It’s a powerful way of coaching yourself—or another person—through a crucial conversation. It can literally help you identify the precise place you are getting stuck and the specific skill that can help you get unstuck.

Take a look at the following table, Coaching for Crucial Conversations. The first column in the table lists the seven dialogue principles we’ve shared. The second column summarizes the skills associated with each principle. The final column is the best place to start coaching yourself or others. This column includes a list of questions that will help you apply specific skills to your conversations.

Coaching for Crucial Conversations ...

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