SHOWS NO INITIATIVE

“YEAH, BUT . . .

SOME MEMBERS OF MY WORK TEAM do what they’re asked, but no more. If they run into a problem, they take one simple stab at fixing it. But if their efforts don’t pay off, they quit.”

The Danger Point

Most people are far more likely to talk about the presence of a bad behavior than the absence of a good one. When someone really messes up, leaders and parents alike are compelled to take action. However, when people simply fail to be excellent, it’s hard to know what to say.

The Solution

Establish new and higher expectations. Don’t deal with a specific instance; deal with the overall pattern. If you want someone to show more initiative, tell him or her. Give specific examples of when the person ran into a barrier ...

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