TOUCHY AND PERSONAL
WHAT IF SOMEONE has a hygiene problem? Or maybe someone’s boring and people avoid him or her. How could you ever talk about something personal and sensitive like that?”
The Danger Point
Most people avoid sensitive issues like the plague. Who can blame them? Unfortunately, when fear and misapplied compassion rule over honesty and courage, people can go for years without being given information that could be extremely helpful.
When people do speak up, they often leap from silence to violence. Jokes, nicknames, and other veiled attempts to sneak in vague feedback are both indirect and disrespectful. Also, the longer you go without saying anything, the greater the pain when you finally deliver the message.
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