6

Master My Stories

How to Stay in Dialogue When You’re Angry, Scared, or Hurt

This chapter explores how to gain control of crucial conversations by learning how to take charge of your emotions. By learning to exert influence over your own feelings, you’ll place yourself in a far better position to use all the tools we’ve explored thus far.

Get Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition now with the O’Reilly learning platform.

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