PRAISE FOR CRUCIAL CONVERSATIONS
“Relationships are the priority of life, and conversations are the crucial element in profound caring of relationships. This book helps us to think about what we really want to say. If you want to succeed in both talking and listening, read this book.”
—Dr. Lloyd J. Ogilvie, chaplain, United States Senate
“Important, lucid, and practical, Crucial Conversations is a book that will make a difference in your life. Learn how to flourish in every difficult situation.”
—Robert E. Quinn, ME Tracy Collegiate Professor ofOBHRM, University of Michigan Business School
“I was personally and professionally inspired by this book—and I’m not easily impressed. In the fast-paced world of IT, the success of our systems, and our ...
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