Crucial Conversations

Acknowledgments

We are deeply grateful to many.

First, to our colleagues at VitalSmarts, we express appreciation for creativity, discipline, competence, and friendship. Thanks to Charla Allen, James Allred, Mike Carter, Benson Dastrup, Kevin Koger, Kevin Sheehan, Jed Thompson, Mindy Waite, and Yan Wang.

Also we appreciate our colleagues for their indispensable help in teaching and testing these ideas: Bernell Christensen, Larry Myler, Bev Roesch, and Steve Willis.

And to our associate friends who have worked hard to change lives and organizations with these concepts—and provided invaluable feedback for refining them: Mike Allen, Karol Bailey, Pat Banks, Mike Cook, Brint Driggs, Simon Lia, Mike Miller, Jim Munoa, Stacy Nelson, Larry Peters, Betsy ...