Summary

The ability to deal with computer security and information privacy assurance is critical to the future of e-business. While the technology community is offering lots of new solutions to security problems, IT managers must put this technology through a systematic risk management process. While most companies do not yet handle the process for managing security well, a focused effort can lead to notable improvement within a year. This focus includes analyzing risks, setting a specific security budget, and of course, creating a security policy. Remember that CRM and e-business security is critical for the success of the CRM system.

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