Specialized CRM ASPs
Here I would like to make a distinction between ASPs that host “traditional” packaged CRM solutions (e.g., Pivotal, Onyx) and “next-generation” Web services vendors that have developed their CRM solutions specifically for the hosting model (e.g., UpShot, Salesforce.com, Salesnet).
CrystalWare
CrystalWare was formed as a software development and professional services provider. The company expanded into providing ASP offerings and today provides a suite of CRM applications for small to mid-sized enterprises via the Internet.
CrystalWare has developed CRM applications like several of the other specialized CRM ASPs.
eLoyalty
eLoyalty is a systems integration company and ASP that has 900 employees working from offices in North ...
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