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Crisis Response and Management and Emerging Information Systems

Book Description

As our society becomes more complicated, so do the unfortunate events which occur. The importance of developing systems and applications for these crises is critical.  The response and management of a crisis is paramount and thus requires innovative research to better understand how to improve our systems.Crisis Response and Management and Emerging Information Systems: Critical Applications provides a comprehensive, cross disciplinary look at the advancing and understanding of organizational, technical, human, and cognitive issues associated with the use of information systems in responding and managing crises of all kinds. This book presents the issues that drive the technologies, processes, methodologies, techniques, and practices used to implement information systems in a variety of ways and in the multi-faceted modern environment that we find ourselves in today. The advancement of these critical applications will benefit from this publication as it provides valuable information for future crisis situations.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Preface
    1. IMPLEMENTING SOCIAL MEDIA IN CRISIS RESPONSE USING KNOWLEDGE MANAGEMENT
    2. OVERVIEW
    3. SOCIAL MEDIA AND KNOWLEDGE MANAGEMENT
    4. IMPLEMENTING SOCIAL MEDIA FOR CRISIS RESPONSE
  5. Chapter 1: Achieving Agility in Disaster Management
    1. ABSTRACT
    2. WITHOUT AGILITY: BUREAUCRACY AND FAILURE
    3. MANAGING FOR SUCCESS, THE IMPORTANCE OF VISION AND METRICS
    4. LEADERSHIP, THE NEGLECTED DIMENSION
    5. MANAGING IN AN OPEN SYSTEM
    6. CONCLUSION
  6. Chapter 2: The Past as the Future of Emergency Preparedness and Management
    1. ABSTRACT
    2. INTRODUCTION
    3. PLANNING
    4. VULNERABILITY AND RISK ANALYSIS
    5. DISASTER LEGISLATION AT ALL LEVELS OF GOVERNMENT
    6. PUBLIC AWARENESS AND COMMUNITY INVOLVEMENT
    7. ELEMENTS OF A DYNAMIC RESPONSE INFORMATION SYSTEM
    8. ALLEVIATING INFORMATION OVERLOAD IN COMMUNITIES OF PRACTICE
    9. FINAL OBSERVATIONS
  7. Chapter 3: Only Connect
    1. ABSTRACT
    2. INTRODUCTION: PROBLEM SCIENCE 101
    3. CONCLUSION
  8. Chapter 4: Web-Based Group Decision Support for Crisis Management
    1. ABSTRACT
    2. INTRODUCTION
    3. A BRIEF REVIEW OF GDSS AND WEB-BASED COLLABORATION
    4. EXPERIMENTS
    5. EVALUATION
    6. DISCUSSION
    7. CONCLUSION
  9. Chapter 5: Incident Command Situation Assessment Utilizing Video Feeds from UAVs
    1. ABSTRACT
    2. INTRODUCTION
    3. METHODOLOGY
    4. RESULTS
    5. DISCUSSION
    6. CONCLUSION
  10. Chapter 6: When and How (Not) to Trust It?
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. OVERVIEW AT THE TALL SHIPS’ RACES 2007
    5. EXAMPLES OF USE AND EVALUATION
    6. DESIGN IMPLICATIONS FOR PERVASIVE COMPUTING FOR EMERGENCY VIRTUAL TEAMS
  11. Chapter 7: Multilingual Crisis Knowledge Representation
    1. ABSTRACT
    2. INTRODUCTION
    3. RELATED WORK
    4. CRISIS ONTOLOGY
    5. ONTOLOGY DESIGN
    6. UTILIZING THE ONTOLOGY
    7. DISCUSSION AND IMPLEMENTATION
    8. CONCLUSION
  12. Chapter 8: Open Infrastructure for a Nationwide Emergency Services Network
    1. ABSTRACT
    2. INTRODUCTION
    3. PUBLIC SAFETY BROADBAND SPECTRUM
    4. OPENNESS OF NESN
    5. ESN INFRASTRUCTURE
    6. VALUE OF AN OPEN ESN
    7. ACTION RESULTS
    8. CONCLUSION
    9. Appendix A
  13. Chapter 9: Resilient Emergency Response
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. METHOD
    5. RESULTS
    6. DISCUSSION AND CONCLUDING REMARKS
    7. CONCLUSION
  14. Chapter 10: Exploring Socio-Technical Design of Crisis Management Information Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. RELATED LITERATURE
    4. RESEARCH METHOD
    5. NETWORKS OF KNOWLEDGE
    6. INFORMATION MANAGEMENT
    7. INFORMATION INTEGRATION
    8. CRISIS MANAGEMENT INFORMATION SYSTEMS APPROACH
    9. CONCLUSION
  15. Chapter 11: Information Seeking and Retrieval Service for Crisis Response
    1. ABSTRACT
    2. INTRODUCTION
    3. CAPTURING CONCEPTS
    4. TESTING, EVALUATION AND CONCLUSIONS
    5. EXPERT EVALUATION
    6. CONCLUSIONS AND REFLECTIONS
    7. Appendix I
    8. Appendix II
    9. Appendix III
    10. Appendix IV
  16. Chapter 12: Emergency Messaging to General Public via Public Wireless Networks
    1. ABSTRACT
    2. INTRODUCTION
    3. SCOPE AND BACKGROUND
    4. WIRELESS MESSAGING TECHNOLOGIES
    5. DECISION MAKING PROCESSES AND PROJECT METHODOLOGY
    6. WARNING OR ALARM PROCESSES
    7. REQUIREMENTS VALIDATION FROM CASES
    8. USER REQUIREMENTS AND SATISFACTION BY SMS OR CELL BROADCAST MESSAGING
    9. ALARM SITUATION CONGESTION TRAFFIC ANALYSIS
    10. COST BENEFIT AND RISK ANALYSES
    11. REGULATORY CONSTRAINTS, SOLUTION AND IMPLICATIONS
    12. FUTURE WORK AND CONCLUSION
  17. Chapter 13: Knowledge Management in Support of Crisis Response
    1. ABSTRACT
    2. INTRODUCTION
    3. KNOWLEDGE MANAGEMENT AND KNOWLEDGE MANAGEMENT SYSTEMS
    4. EMERGENCIES, DISASTERS AND CRISIS MANAGEMENT
    5. CRISIS RESPONSE SYSTEMS
    6. WHY CRISIS RESPONSE NEEDS KM?
    7. CRISIS RESPONSE PHASES AND SYSTEMS
    8. SPECIFIC EXAMPLES
    9. AREAS FOR FUTURE RESEARCH
    10. CONCLUSION
  18. Chapter 14: A Unified Localizable Emergency Events Scale
    1. ABSTRACT
    2. INTRODUCTION
    3. THE EMERGENCY SCALE MODEL
    4. DISCUSSION
    5. CONCLUSION
  19. Chapter 15: Disaster Management and Virtual Globes
    1. ABSTRACT
    2. INTRODUCTION
    3. GEOINFORMATION FOR DISASTER MANAGEMENT
    4. THE CAPACITIES OF VIRTUAL GLOBES
    5. PROPOSED CONCEPT
    6. DATA SET DESCRIPTION
    7. RESULTS
    8. DISCUSSION
    9. CONCLUSION
  20. Chapter 16: Strategies to Prepare Emergency Management Personnel to Integrate Geospatial Tools into Emergency Management
    1. ABSTRACT
    2. INTRODUCTION
    3. BACKGROUND
    4. STATEMENT OF PROBLEM
    5. DEFINITION OF TERMS
    6. METHODOLOGY
    7. LITERATURE REVIEW
    8. FINDINGS
    9. CONCLUSION
  21. Chapter 17: Initial Requirements of National Crisis Decision Support System
    1. ABSTRACT
    2. INTRODUCTION
    3. QUALITY FUNCTION IN DECISION CYCLE
    4. CONCEPTUAL DESIGN OF NCMIS
    5. WORKFLOW IN THE NCMIS
    6. TESTING VALIDITY OF THE CONCEPTUAL DESIGN
    7. EVALUATION OF THE CONCEPTUAL DESIGN MODULES
    8. CONCLUSION:
  22. Compilation of References
  23. About the Contributors