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How to Break Bad News
There will come a time in your crisis when you may have to convey bad news. For most people, this is not easy, yet it has to be done. If women readers will forgive me, the phrase that springs to mind is, “Man up!”
As a World War II history buff, I have always been impressed that prior to rolling the dice on D-Day, the very risky Allied invasion of Normandy that proved to be the pivotal turning point in the war, General Dwight D. Eisenhower handwrote a note taking full blame for the defeat! If the invasion had failed, if we had not been able to gain a toehold in Europe, and if he had been killed, the supreme allied commander of the European theater of operation wanted to make sure that the world knew who had made the ...
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