Livres
BASTIEN Vincent, KAPFERER Jean-Noël, Luxe oblige, Éditions d'Organisation, Paris, 2008.
BAUER Ana, Le Marché du tourisme de luxe, évolution des clientèles et de leurs attentes, Odit France, Paris, 2007.
BERRY Leonard L., PARASURAMAN A., ZEITHAML Valarie A., Delivering Quality Service: Balancing Customer Perceptions and Expectations, Free Press, New York, 2009.
BODEKER Gerard, COHEN Marc, Understanding the Global Spa Industry, Butterworth-Heinemann, Oxford, 2008.
BURKHOLDER Preethi, Start your Own Day Spa and More, Entrepreneur Press, Irvine, 2007.
CHNEIWEISS Laurent, GRONFIER Claude, En finir avec le blues de l’hiver, Marabout, Paris, 2008.
D’ANGELO Janet M., Spa Business Strategies: A Plan for Success, Cengage Learning, Florence, Kentucky, ...
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