Credit & Collections Kit For Dummies®
Table of Contents
Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices
Part II: When Being Nice Isn’t Working: Transitioning from Billing to Collections
Part III: When Things Get Ugly: Stepping Up Your Collection Efforts
Part IV: Taking a Hard Line: Suing Your Debtor
Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices
Chapter 1: Getting to Know Credit and Collections
Establishing Good Habits for Credit and Collections
Staying in Control through Good Documentation
Using documents in the extension of credit
Using documents in the billing process
Using documents in the collection of past due accounts
Knowing When to Hire Professionals
Arriving at the Last Resort: Litigating to Recover Delinquent Balances
Chapter 2: Credit 101: Defining and Applying Credit Concepts
Extending Credit in a Nutshell
How to Use Credit as a Sales Tool in Your Business
Calling the Shots: Establishing a Sound Credit Policy
Creating a written credit policy
Implementing your written credit policy
Customizing Your Credit Policy to Meet Your Needs
Adjusting credit extension to your industry
Adjusting credit terms to the quality of the customer’s paying habits
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