Part I
Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices
In this part . . .
The six chapters in Part I explain credit as a balancing act: weighing your need to offer lines of credit to your customers against the pitfalls and potential dangers of credit extensions to customers who ultimately prove unworthy of your trust. In this part you discover the importance of written credit policies and good billing practices, as well as how to monitor customers who exhibit slow-paying habits. You find out ways to conduct business with credit, using devices such as liens and personal guaranties, and you become familiar with forms to use for billing your customers. This part closes with an explanation of legal concepts that you, as a credit and collections professional, need to understand.
