Book description
A breakthrough title explaining effective, cost-efficient collection methods
In a down economy, the demand for a successful credit and collection game plan increases. Credit & Collections Kit For Dummies is a comprehensive guide for people involved in collection activities with accounts/clients, helping readers approach the often difficult task of collecting from late/slow paying customers, as well as determining when (and if) to extend credit to questionable ones. It gives readers the expert information and tools designed to ensure that their collection methods are both effective and legal. The book's attached CD includes helpful scripts, forms, letters, templates, and spreadsheets to help readers work efficiently and effectively.
Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Table of contents
- Cover
- Title Page
- Table of Contents
- Introduction
-
Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices
- Chapter 1: Getting to Know Credit and Collections
- Chapter 2: Credit 101: Defining and Applying Credit Concepts
- Chapter 3: Extending Credit Carefully While Controlling Your Risk
- Chapter 4: Establishing Good Billing Practices to Avoid Collection Headaches
- Chapter 5: Spotting and Reacting to Changes in Customer Habits
- Chapter 6: Stayin' on the Right Side of the Law: Knowing Your Rights and Duties
- Part II: When Being Nice Isn't Working: Transitioning from Billing to Collections
- Part III: When Things Get Ugly: Stepping Up Your Collection Efforts
- Part IV: Taking a Hard Line: Suing Your Debtor
- Part V: The Part of Tens
Product information
- Title: Credit & Collections Kit For Dummies®
- Author(s):
- Release date: September 2009
- Publisher(s): For Dummies
- ISBN: 9780470465950
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