Stay in Touch
As we've said repeatedly, leadership is a relationship. To remain strong the relationship has to be nurtured. You can't do that from a distance, and you can't do that every once in a while. You have to stay in touch, and you have to stay in touch often. You have to do it with family and friends, and you have to do it with constituents. Leader credibility is earned through human contact—in hallways, on factory floors, in retail shops, in classrooms, and on the streets. It's earned when you shake a hand, ask a question, and listen to what others have to say. While social media tools are useful means of staying in touch with those who are remote, when it comes to strengthening your credibility there is just no substitute for those ...
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