Chapter Eight
Sustain Hope
When leaders uplift spirits and restore people's belief in the future, they strengthen their own credibility.1 Constituents want leaders who demonstrate an enthusiastic and genuine belief in the capacity of others, who strengthen people's will, who supply the means to achieve, and who express optimism for the future. Constituents want leaders who remain passionate despite obstacles and setbacks. In uncertain times, leaders with a positive, confident, can-do approach are desperately needed in business and in life.
Salvatore Sarno is a compelling example of how a leader can uplift people's spirits.2 Salvatore is the managing director of the team driving Shosholoza, the first African boat to take part in the most important ...
