—Preface—

Who would have the nerve to write a book about organizational soul? Believe me, I understand that this under taking is unabashedly pretentious. It took surviving Vietnam, the Pentagon, jails, drug rehab, teen-age pregnancy, the educational system, the health care system, homelessness, the Canadian Mounties, and corporate America before I figured out that I had survived so many soul-threatening experiences that I needed to write about them. I hope that through this book I can make some contribution toward changing the experience for those who come after me.

Here’s the short story: I was born and raised in an all-white community a few miles north of Kalamazoo, Michigan (yes, there really is a Kalamazoo). There were no African Americans, ...

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