The Effect on Productivity

Overall our measurements didn’t just tell us that employees were happier and teams more stable; they also showed that the company’s delivery was significantly faster and of higher quality than before self-selection.

Measuring productivity in software development is difficult, and as far as we can tell, no one has discovered the perfect measure. Our way of understanding and tracking overall productivity was driven by finding measures that may not be perfect but drive the right behaviors. Therefore, we chose to focus on the following metrics:

  • Throughput: the number of user stories shipped within a time period

  • Cycle time: the time from when work begins on a request to when it is deployed to end users

  • Quality: the number ...

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