What Not To Do
Great learning often comes from failure, and there are certainly several mistakes we have made or observed in others.
One of our business areas followed up their self-selection event with a management call to move one person from their selected squad. This is something still talked about in the hallways and brought up in the run-up to any scheduled self-selection event. We use this example to demonstrate what can go wrong, if after all the good intentions of a self-selection event people can’t resist the urge to dive in, solve problems on others’ behalf, and move people around by management selection. It was obvious to everyone that this completely undermined the process that we had followed, and there was a combination of sympathy ...
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