What Problem Did We Need to Solve?
The organization had reached a point where the technology department was increasing in size by roughly one person a week, but they noticed that adding new people no longer meant they were getting more done; if anything, the speed of delivery was actually slowing down. At the time people weren’t organized into fixed teams; rather, the teams were assembled at the start of a project and disassembled when the project ended. Employees were not dedicated to a team or project; their time was split into percentages and their assignments were determined by their manager.
Over the course of time a web of dependencies had evolved whereby every person and project were reliant on someone else, and there were always a significant ...
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