Foreword

Looking back at the last 30 years of human-computer interaction, a number of key milestones stand out prominently: the shift from the mainframe computing to the PC, the introduction of the graphical user interface, the move from 16- to 32-bit processors, and most recently, the pervasiveness of the Internet and the Web. Each of these landmarks represents a fundamental turning point in the relationship between human and machine. They also served to address some of the most pressing industry challenges of the time, from providing a viable platform for consumer-based computing to satisfying the need for richer, graphical user interaction to enabling ubiquitous application deployment and access.

Now, as businesses seek to address the ongoing ...

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