Part V: Methods, Measures, and Tools
Culture is reflected in the methods and tools used by an organization. A quality-oriented software engineering culture acquires contemporary tools for designing, building, and measuring software. The tools are regularly and rationally employed by the members of the team. Consensus has been reached (often painfully) as to when and how the tools and methods should most appropriately be used, and the team members recognize the value the tools add to their work.
People who work in a healthy software culture are willing to measure their products and processes. The metrics program should be designed by a team of practitioners, not simply imposed by management fiat. The measurement objectives must be clearly stated, ...
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