Creating a Software Engineering Culture

Epilogue

An organization’s characteristic culture comes into being through the behaviors and interactions of people who work together. Much of the culture that results is formed spontaneously. However, an enlightened and skillful manager can steer his or her team’s culture toward preferred actions and values that will stimulate superior performance and build a more favorable working environment. A culture that emphasizes quality in software engineering is better positioned to cope with the many challenges that face the software development business today and into the foreseeable future.

Quality is the responsibility of every individual in the organization: engineers, managers, testers, process improvement leaders, support staff, and all the others. ...