Index

A

accountability, 52–54, 96

activities, 22–25, 46–51

anecdotes, 4–5

arrangements, of rooms, 24–28

    reviewing learning objectives,          11–12

    timing of, 5–6, 15–16, 46, 108–9 co-facilitator clash, 71 communication, with co-facilitators,

        75–77 conflicts, 8–9 credibility, 107, 110–11

B

body language      to connect with audience, 50–52     dramatic techniques, 83–84,                                             

86–88      unprofessional, 36–37, 102–5, 107 brainteasers, 15, 22

breaks      diffusing distractions, 60–63, 66      for evaluations, 94

D

debaters, 60–61, 65–66

distractions     challenging behaviors, 58, 62–65     co-facilitating, 72–73      latecomers, 59      tensions, 8–9

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