Contents
Emotional Intelligence Approach to Coping with Toxic Managers and Subordinates
Informed Consent for Those Who Read This Book
Emotional Intelligence Approach
Developing Your Emotional Intelligence
Why Understand Difficult People?
Myths Rationalizing Destructive Behavior
Origins of Destructive Narcissism
Healthy Self-Esteem Versus Destructive Narcissism
Types of Narcissistic Managers
Organizational Impact of Grandiose Managers
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