Contents
Chapter 1Engaging Star Performers
Chapter 2Conversations for Building Awareness
Chapter 3Conversations for Identifying Motivators
Chapter 4Conversations for Identifying What Your Team Members Do Well
Chapter 5Conversations for Creating Development Plans
Chapter 6Conversations for Developing New Skills
Chapter 7Conversations for Getting Back on Track
Chapter 8Conversations for Accountability
Chapter 9Conversations for Performance Reviews
Chapter 10Conversations for Recognition
Chapter 11Conversations for Succession Planning
Chapter 12Inspiring Excellence
AppendixCreating Star Performers with a Focus on 24 Vital Skills for Success
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