Note to the Reader
Is This Book for You?
We wrote this book to be accessible to anyone who’s interested in improving their communication. As you’ll see when you read each chapter, the issues we discuss wreak havoc in conversations everywhere, from the bedroom to the boardroom. Whether you’re trying to talk more effectively to your manager, coworker, patient, student, teacher, client, friend, spouse, or child, you’ll find a wide range of ideas and skills that are immediately relevant to you.
How to Use the Online Resources
There’s much more to Conversation Transformation than these printed pages. On the website (www.ConversationTransformation.com, also accessible by the shortcut CTsavvy.com), you can:
• Test your knowledge before and after reading ...
Get Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
