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Contracts for Your Business: A straightforward guide to contracts and legal agreements by Charles Boundy

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Chapter 5. Supplying Services

Preliminary note: This chapter covers contracts for the supply of services by companies or self-employed people acting as service providers; it does not cover contracts of employment, which are a highly specialised area of law and practice outside the scope of this book.

5.1 How do you measure the quality of services?

The challenge – Small businesses are incredibly diverse; most probably sell services of some kind, utilising a mix of their skill, experience, contacts and labour. The law implies that those services must be provided with reasonable skill and care, both generally and at a competent level for any specialist services. So if you claim to be a specialist, you will be judged as such.

Unlike the ...

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