Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave

Acknowledgments

During the course of writing this book, it was our pleasure to meet with a group of remarkable leaders across the public and private sectors who are reshaping the business, military, and governmental enterprises of the new century. In a time of extraordinary change, these visionaries are recreating the way in which organizations operate in response to a turbulent and exciting environment. We cannot thank all those with whom we have met or who deserve to be acknowledged, but we do want to express our gratitude to the following people who gave so generously of their time and their ideas.

The Honorable David Walker, Comptroller General of the United States and head of the Government Accounting Office (GAO); Alfred Berkley III, Vice Chairman and former President, NASDAQ; Marc Scorca, CEO and President, Opera America; Lieutenant General Harry Radegue, Director of the Defense Information Systems Agency (DISA) and Manager of the National Communications System (NCS) and White House Communications Agency; Michael Ruettgers, Executive Chairman, EMC Corporation; Otto Hoernig, CEO, Space Link International; Lieutenant General John Woodward, U.S. Air Force Deputy Chief of Staff for Communications Information and Deputy Chief Information Officer, Headquarters U.S. Air Force; Arunas Aslekys, Vice President, Corporate Marketing, Hughes Network; Lieutenant General Peter Cuviello, U.S. Army Chief Information Officer; Major General Michael McMahan, Commander of the United States Air ...