SECTION H

Continual Improvement— Starting off and Practical Hints

Chapter 32 From Where to Begin?

Chapter 33 Continual Improvement—Relevance to Individuals

Chapter 34 Epilogue

We must become the change we seek in the world

– Mahatma Gandhi

Leadership is the capacity to translate vision into reality

– Warren Bennis

It is a greater compliment to be trusted than to be loved

– George MacDonald

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