SECTION H
Continual Improvement— Starting off and Practical Hints
Chapter 32 From Where to Begin?
Chapter 33 Continual Improvement—Relevance to Individuals
We must become the change we seek in the world
– Mahatma Gandhi
Leadership is the capacity to translate vision into reality
– Warren Bennis
It is a greater compliment to be trusted than to be loved
– George MacDonald
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