CHAPTER 13

Improving Process Flow and Speed to Achieve Lean Process

People are always blaming their circumstances for what they are.I don’t believe in circumstances.The people who get on in this world are the people who get up and look for the circumstances they want, and, if they can’t find them, make them

– George Bernard Shaw

SYNOPSIS

Unhampered process flow and speedy process are the key elements to eliminate waste and defects. Hence, time traps and non-value adding activities need to be identified to minimise work in process (WIP) and expedite the process. Certain basic measurements on flow and WIP are needed to gauge and quantify the problem. Lean refers to a process that is fast without WIP, time traps and non-value adding activities. ...

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