Contents

Foreword

Acknowledgments

Big Fat Overview (Sometimes Called an Introduction)

Part One: The Content Rules

Chapter 1: The Case for Content

What Is Content, and What Can It Do for You?

Good Content as a Competitive Advantage

Chapter 2: The Content Rules

The Content Rules

Chapter 3: Insight Inspires Originality

Start with the Why

A Quick and Dirty Search Lesson

Back to the Why—and Onto the Who

Set Your Metrics: What Does Success Look Like?

Chapter 4: Who Are You?

Speak Human: How Do you Differentiate Your Content?

Chapter 5: Reimagine; Don’t Recycle

First, Look toward the Sun

Create a Publishing Schedule

Feed the Beast

Aim for Variety, and Do Something Unexpected

Imagine New Creatures

Chapter 6: Share or Solve; Don’t Shill

What Do I Talk about When There’s Nothing to Say?

What I Really Want to Do is Direct: Hiring Content Creators and Sourcing Content from Elsewhere

Who Owns Your Website Content?

What to Look for in a Writer (or Any Kind of Content Creator)

Sourcing Content from Elsewhere

Chapter 7: Stoke the Campfire

How to Build a Fire

Your Content Campfire

Start with the Small Stuff

Finding the Bigger Sticks

Singing Campfire Songs

Why Doesn’t My Content Have Any Comments?

Telling Stories by the Campfire Light

Chapter 8: Create Wings and Roots

Wings for the Web: Findable, Accessible, Shareable

Fishing for Attention in the Activity Streams

How to Make Your Content Go Viral

Chapter 9: The Care and Feeding of Fans

Setting Up a Listening Dashboard

Responding Quickly, and with ...

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