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CHAPTER 2THE MASTERFUL CONSULTANT’S INNER STANCE

One must not always think so much about what one must do, but rather what we should be. Our works do not ennoble us; but we must ennoble our works.

—Meister Eckhart

JOHN LEFT THE DEBRIEF SESSION of the consulting engagement thinking he had done a decent job. He had helped the client accomplish the task, had met all his commitments, and felt satisfied his deliverable was better than most could have done. The debriefing went as expected, with nothing unusual. John shook hands with the client, leaving her with this message: “Sheryl, if you ever have any other work like this, please don’t hesitate to call.” Sheryl assured him she would. John was comforted in her response.

Months went by and there ...

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