The one important thing I have learned over the years is the difference between taking one’s work seriously and taking one’s self seriously. The first is imperative and the second disastrous.
ALMOST EVERY CONSULTANT says he is committed to learning. Instead, most put up fences to learning. Even more to the point, expert consultants believe they make their living based on what they know. To reveal what they don’t know is the height of vulnerability and goes against every fiber of their being.
And yet, that is precisely what masterful consultants do—they admit they don’t know everything. They are committed not to the process of knowing but to the process of inquiry. And they are committed to the process ...