In this chapter you will learn:
• practical actions to implement a connection culture in your organization
• why you should be aware of the knowing-doing gap.
Now that you’ve read about the who, what, where, and why, it’s time for the how—how do you make a connection culture actionable and operational?
There is a broad range of practices to help create a connection culture. In the pages that follow you’ll find 15 building blocks for creating and maintaining a connection culture, five ...