Acknowledgments

We would like to thank our clients for providing the rich and helpful examples that we have presented throughout this book. While we have not named you here, you will know the story is yours, and we thank you for being a part of the book and learning experience. We would also like to thank our colleagues who offered their stories and blog posts, including Connie Kocher, Terry Starbucker, Wally Bock, and Dwayne Melancon. We would like to thank our agent Jeffrey Krames for being a great source of wisdom and ideas for how to shape this book and our editor at the FT Press, Jeanne Glasser, for believing in this work and for being such a joy to work with. We would also like to thank the teams that participated in our senior leadership ...

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