Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media

Appendix B: Additional Resources

Barlow, Mike and David B. Thomas. The Executive’s Guide to Enterprise Social Media Strategy: How Social Networks Are Radically Transforming Your Business (Wiley and SAS Business Series), 2011.

Blanchard, Olivier. Social Media ROI, Managing and Measuring Social Media Efforts in Your Organization, QUE Publishing, 2011.

Buckman, Robert. Building a Knowledge-Driven Organization, McGraw Hill, 2004.

Cross, Rob and Andrew Parker. The Hidden Power of Social Networks, Understanding How Work Really Gets Done in Organizations, Harvard Business Review Press, 2004.

Girard, John and Joanne Girard. Leading Knowledge — Under Creative Commons via http://itunes.apple.com/ch/book/leading-knowledge/id502118761?mt=11, accessed May 31, 2012.

Goleman, Daniel. Social Intelligence, The New Science of Human Relationships, Bantam, 2006.

Hagel III, John, John Seely Brown, and Lang Davison. The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion, Basic Books, 2010.

Hubbard, Douglas W. How to Measure Anything: Finding the Value of Intangibles in Business, 2nd Edition, Wiley, 2010.

Leistner, Frank. Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work, John Wiley & Sons, 2010.

Leonard, Dorothy and Walter Swap. Deep Smarts, How to Cultivate and Transfer Enduring Business Wisdom, Harvard Business School Press, 2005.

Li, Charlene and Josh Bernoff. Groundswell Expanded and Revised Edition: Winning in a World Transformed by Social Technologies ...