Chapter 2

The end of business as usual?

This chapter examines three of the major trends that have been intensified by the relentless advance of modern technology and which demand new forms of a more connected style of leadership if organisations are to flourish. They are:

  • the rise of the ‘new’ consumer
  • the emergence of the networked society
  • the arrival of the ‘Millennial’ generation and the implications for the workplace.

Understanding the big trends

As a leader, I’m sure you are well aware of the myriad challenges you face in trying to ensure that your organisation succeeds in a world with accelerating levels of complexity in what are increasingly unpredictable markets. For many of our clients, the tried-and-tested approaches to leading and ...

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